You can receive a PostScript error when sending a file to a PostScript interpreter (for example, a printer, Acrobat Distiller). A PostScript error occurs when the PostScript interpreter can't read the file's PostScript code. An error can also occur if the file's PostScript code exceeds one or more of the limits in the PostScript page description language.
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If your PostScript interpreter appears to process data but then stops, a PostScript error could have occurred. A PostScript error message includes a PostScript error type, which defines the type of error it is.
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It also includes an offending command, which usually indicates the specific part of the PostScript code that the interpreter couldn't read. The offending command usually indicates the command that caused the problem. Some PostScript errors point you right to the cause of the problem, and some get you looking in the right direction. Example of a PostScript error:%%[Error:; OffendingCommand: ]%% For example, the PostScript error%%[Error: dictfull; OffendingCommand: def ]%% contains the PostScript error type 'dictfull' and the offending command 'def.' The error type indicates that the dictionary contains the maximum number of entries. The offending command is the last command the PostScript interpreter tried to process, 'def,' which defines a new word in the dictionary. Note: If PostScript Options isn't visible, double-click Document Options • In Mac OS, configure the Apple LaserWriter 8 or Adobe PS printer driver to print the error message by doing one of the following: • Choose either Job logging or Error Handling from the pop-up menu in the Print dialog box, and click Options.
Select either Summarize On Screen or Print Detailed Report, and then click Print. • Choose Background Printing from the pop-up menu in the Print dialog box, select Foreground, and then click Print. After you identify a specific PostScript error message, you can begin troubleshooting the cause.
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To begin troubleshooting, locate the error type and offending command in the 'PostScript Error Types' and the 'PostScript Offending Commands' parts of this document. You can then try to repair the problem.
For example, you could receive the PostScript error, '%%[Error: limitcheck; OffendingCommand: image ]%%.' Your first step is to locate 'limitcheck' in the 'PostScript Error Types' section. The 'PostScript Error Types' section lists 'limitcheck' under the heading 'Exceeds printer's memory or PostScript language limit.' The 'PostScript Offending Command' lists 'image' under the heading that indicates a problem with bitmap data.
So, you have bitmap data that exceeds the printer's memory or PostScript language limit. The likeliest source of bitmap data is a graphic in your file. You can then check graphics in your file to see if one or more is causing the problem. If you find a likely culprit, you can delete the graphic, reimport it, save it in different format, or simplify it (for example, reduce its dpi). You can also try printing the file to a printer with more memory.
Some PostScript errors don't help you determine a likely cause. For example, you could receive the PostScript error '%%[Error: undefined; OffendingCommand: ]%%.' The 'PostScript Error Types' section lists 'undefined' under the 'Errors that indicate unintelligible PostScript code' heading. The 'PostScript Offending Command' section lists ' under the heading that indicates a problem with any element or file. In this case, your file contains PostScript code the PostScript interpreter can't recognize. See the 'Troubleshooting Possible Causes for the PostScript Error' section to continue troubleshooting.
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Following are common error types, grouped by general cause. Following are common offending commands, grouped by general cause. The following offending commands indicate a problem with specific text or a font element: • addglyph • ashow • awidthshow • charpath • definefont • findfont • imagemask • kshow • makefont • removeglyphs • selectfont • show • startdata • stringwidth • usefont • widthshow Note: For font-related errors, try changing the font-related settings in the device driver. For example, in the printer's properties (Windows), click Advanced, then, in the Graphics section, change the TrueType Font option to Download as Softfont.
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Do you receive the error from more than one application? If the same problem occurs from more than one application, the cause is most likely a problem at the system level.
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Damaged fonts, damaged system files, damaged printer drivers, insufficient hard disk space, network problems, or hardware problems commonly cause system-level problems. If the problem occurs only from one application, see the 'Isolating Application-Specific Problems' section. Make sure that you use an up-to-date PostScript device driver (for example, printer driver). Or, use the version of the driver required by the application. You also need plenty of free hard disk space when sending a file to a PostScript interpreter, especially when you print a large file. Make sure that free hard disk space is defragmented. If you print to an external PostScript device, secure loose connectors (for example, cables, switch boxes) by unplugging and replugging them.